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Senior Strategic Customer Success Manager (Global Customer Success Retention)

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Desired pay -- OTE and split (between base and variable.)

LinkedIn Profile URL

Are you legally authorized to work in the US?

Will you now or in the future require sponsorship?

What languages do you speak?

Have you previously worked for a company that sold SaaS products?

Have you previously worked for a company that sold Martech products?

How many years of experience do you have managing enterprise-level clients?

How many clients are you familiar with managing at once? (i.e. how many clients in your book of business)

If applicable, what is the size of the enterprise clients you have managed? (in terms of employee count)

If applicable, what is the size of the enterprise clients you have managed? (in terms of the annual revenue clients earn for themselves)

How large is your BOB (in terms of ARR your BOB generates)

What is the typical deal size you have experience working with (in terms of MRR or ARR)?

What internal departments or teams within your own company have you collaborated the most closely with? (select your top 2)

(If applicable) Of the time you spend working alongside internal teams within your own company, how much of that time is spent working with the product team specifically?

(If applicable) Of the time you spend working alongside internal teams within your own company, how much of that time is spent working with the sales team specifically?

When working with clients, what departments within their company do you work with most closely? (select 1 - 3 options)

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