Do you have 12+ years in Customer Success, Account Management, or related fields, within a SaaS or technology company.
Do you have 8+ years in a leadership role, with at least 3 years focused on digital and scalable customer success models, leading CSM teams?
Provide a brief example of your proven track record of achieving NRR improvements and reducing churn through data-driven digital engagement and scaled customer success strategies.
Do you live within commuting distance to Boston?
By clicking the button you agree to the Job Applicants Policy