Mid-Market Senior Solutions Engineer (DACH)
Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers.
We are looking for a German-speaking Mid-Market Senior Solutions Engineer to join our growing team and support the DACH region. In October 2023, we launched Semrush Enterprise, marking a significant milestone for the business. There's never been a better time to join our commercial organization. With nearly 108,000 loyal, paying customers and over 1 million free users, our platform offers immense cross-sell and upsell opportunities. To capitalize on this, we are expanding our team—fast!
Tasks in the role
- Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals.
- Act as a trusted advisor to our customers, identifying and developing new business opportunities that align with their objectives.
- Build and maintain strong strategic relationships with account teams, partners, and customers to support sales objectives.
- Collaborate with sales teams to assess potential deals, determine customer needs, and identify the best approach for engagement.
- Conduct deep-dive discussions and discoveries with prospects to uncover pain points and understand workflows, use cases and technical requirements
- Deliver customized and engaging product demonstrations that illustrate the value of Semrush’s solutions, positioning them against competitors where needed, incorporating real-world examples and addressing customer-specific challenges.
- Take ownership of the technical solution validation during the sales process by leading technical assessments, proof of concepts, object handling, buyer enablement and more.
- Provide authoritative guidance on technical concepts, with expertise in API, data handling, integrations, security, and processes.
- Collaborate with Executive, Product, Sales, and other senior-level stakeholders to champion an environment for ongoing strategic customer success.
- Ensure smooth transition from pre-sales to post-sales, providing insights and recommendations to customer success teams for ongoing success.
- Establish a deep understanding of Semrush’s technology portfolio and its competitive landscape and analyze market trends to effectively position Semrush as the leading choice for customers.
- Participate in non-deal related activities such as internal training, webinars, events, and collaborate with other Semrush teams on initiatives to drive customer success.
Who we are looking for
- Fluent in German (native-level) and English (both written and spoken).
- 3-5 years of experience in Technical Pre-Sales, Post-Sales, or Sales / Solutions Engineering within a SaaS company.
- 2-3 years of experience in mid-market or enterprise sales, with a track record of closing complex deals > €250K ARR.
- Proficiency in sales methodologies such as Sandler, Challenger, SPIN, MEDDIC, etc.
- Strong sense of ownership and experience leading the technical and solution validation of a deal.
- Exceptional collaboration skills and an organizational and structured approach.
- Customer-focused mindset with a passion for delivering exceptional customer experiences.
- Strong communication skills, with the ability to interact confidently with clients.
- Digital marketing knowledge (e.g. SEO, PPC, Content Marketing, Social, consumer behavior, etc.) is a plus.
- Ability to thrive in a fast-paced, team-oriented environment.
- A Bachelor degree is preferred (e.g. engineering, business administration or similar field), or equivalent experience.
Not required, but a plus
- You take pride in being an industry expert.
- You embody our core values:
- Trust – We speak up and stay true to ourselves.
- Sense of Ownership – We take ownership and work on things we believe in.
- Embracing Change – We see change as opportunity and constantly seek improvement.
What we offer:
- It’s up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.
- Flexible working hours
- Unlimited PTO
- Flexi Benefit for your hobby
- Employee Support Program
- Loss of family member financial aid
- Employee Resource Groups
- Meals, snacks, and drinks at the office
- Corporate events
- Teambuilding
- Training, courses, conferences
- Gifts for employees
A little more about our company
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.
Our Diversity, Equity and Inclusion commitments
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.
We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
Our new colleague, we are waiting for you!
At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.
A “five-minute interview” or “get a job in three clicks” approach is not the way we work.
During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.
Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.
Flexible approach for an interview format
In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:
- Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
- Please turn on your camera. Visual communication is especially important for us.
- Choose a quiet place to talk. Attending an interview from the street is not a good idea.
- Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Sales
Sales team is obviously a critical part of any company. It is assumed that colleagues from Sales are responsible for attracting new lead flows and adding value to our customers through the multitude of the company’s products. However, Semrush wouldn’t be Semrush if everything was that simple.
Across our large Sales team we have several focus areas:
The Account Executive Teams help acquire new customers and maintains strong relationships with existing customers. They go deep into their particular business needs and provide additional Semrush solutions to optimize growth through prospecting, demos, and value creation.
The Sales Training & Enablement Team supports the whole division through sales skill development and translating product information into comprehensible resources. This team conducts onboarding for all new Sales people and prepares regular training (product and sales skills) for them as well as for the Sales Managers.
The Sales Operations Team makes use of competitive analysis, past performance metrics, and other indicators to predict future growth and trends. In addition, this team manages the sales compensation and incentives programs.
The Project Management Team develops, monitors, and reviews project management deliverables and activities within the project plans. Department’s strategic and important projects are started and managed by this team. They make our future interesting and cutting-edge!
The Sales Solutions Team assists the AEs with their sales motion, focusing on some of our more complex product solutions. They provide detailed presentations of our tools to convey the value to customers. These colleagues also deal with all technical issues that arise in the sales process, prepare the necessary documentation, and interact with the development teams.
The Sales team has members located all over the world including Malaysia, Thailand, Australia, Serbia, Spain, the United States, you name it! Currently, we have several hubs across the US offices and our largest one is located in Barcelona.